How can I pick up a parcel from a locker?

Receiving

  1. Pick a locker
    In the online store, select a nearby DHL Locker as your delivery option. Don’t see this option? You can also set it up easily after checkout using track and trace, or in the My DHL app.
  2. Wait for your notification 
    We’ll let you know via track and trace or in the My DHL app when your parcel is ready for pickup.
  3. Open the locker with your code 
    With your unique code, only you have access to the locker with your parcel. Make sure to pick it up within seven days, or we’ll return the parcel.