Why become a DHL Service Point?
A DHL ServicePoint in your store

DHL eCommerce is a leading logistics player that delivers for both large and small webshops. One of the shipping and delivery options we offer is via a DHL ServicePoint. This parcel point is particularly convenient for consumers, as they can pick up their packages at their convenience.
 

For business owners like you, being a DHL ServicePoint offers several advantages: think of a fixed fee per package and guaranteed more visitors in your store. Enthusiastic? Then read on and sign up as a DHL ServicePoint.

More visitors, more customers

DHL ships thousands of packages every day. Each shipment may bring you a new face, meaning an additional customer. More customers across your store floor, mean more customers at your checkout.
 

Fixed fee per parcel

As a DHL ServicePoint, you receive a fixed fee per package. Does the shipper need help creating a label? Then your fee is even higher.

Fast and simple

Processing a package takes no time at all. Thanks to our digital tools, you can quickly find a package in your inventory. Processing a package takes less than a minute.

Visible and recognizable

Our yellow logo is recognizable to your customers. You get a free promotional package, making it easy for senders and recipients to find you. Your store will also be better found in Google.

Requirements for a DHL Service Point
Is my location suitable?

To become a DHL ServicePoint, your location must meet the following requirements:

  • Easily accessible to deliverers and customers
  • Open at least five days a week
  • Sufficient space to store the packages safely

Interested in becoming a ServicePoint but don't want to worry about it? Then consider installing a parcel vending machine in or around your store. 

To the locker application form

From a DHL ServicePoint retailer "Over 1,000 Extra Customers a Year Thanks to DHL ServicePoint”

Doetinchem

Peer Garden Center

Peer Garden Center in Doetinchem is the place to go for garden greenery, decorative paving, and expert garden advice. Since 2017, customers have also been able to go there to collect parcels from the DHL ServicePoint. Owner Eef is very clear on the benefits of having the parcel point. “Greater footfall, a wider reach, and brand recognition. Most of them also pick something up from the shop, usually a bag of potting compost or a plant – particularly during the coronavirus, when everyone had to have a shopping cart to go through the store.”

From a DHL ServicePoint retailer "Quiet Sundays? Not Since We’ve Had a DHL ServicePoint in the Shop”

Assen

Avia

Avia, on Winkler Prinsstraat in Assen, has been around for forty years. Over the past twenty years, operator Alfons Moes has watched the gas station grow considerably. In addition to a renovation of the store and the installation of a car wash, 2014 saw yet another upgrade – a DHL ServicePoint on the premises. The benefits of the parcel point? “I have only positive things to say about the collaboration with DHL. In addition, the system in the store is extremely user friendly. There isn't really anything that could go wrong.”

From a DHL ServicePoint retailer “A great extra on top of what we already offer”

Zoetermeer

Bouwhof

Bouwhof has been an institution in Zoetermeer and surrounds for generations. Initially you could go there for all your odd-job materials, but now the two-floor store provides the biggest home and living retail experience in the province of South Holland. The store has had a DHL ServicePoint for a few years. DHL comes by every day to collect or deliver parcels – just like the customers. One of these is Mrs. De Booij. “We come by regularly, because my husband loves to do odd jobs and I like to get some décor inspiration for the home. And now we can also collect our parcels while we’re here!”

Apply for a DHL ServicePoint
Make a point of it!

We are expanding our global network even further. If you want to add an official DHL ServicePoint to your store or if you have a tip for a suitable location, let us know, and we’ll get started on it!

To the application form