Our expertise
The healthy growth of e-commerce

The digital revolution has a massive impact on the healthcare sector: The sector is dominated by businesses, and consumers are gaining an ever-increasing amount of control. This transition has opened up some great opportunities. E-commerce sales in healthcare grew with 38% up to 2024. Because our business and consumer networks are seamlessly integrated, we can always offer the best solutions.

Home delivery

The greying population is putting a great deal of pressure on the healthcare sector. This requires smarter distribution of products such as medical aids for self-care and home care. DHL eCommerce delivers to patients at their home, saving them a trip to the drugstore.

Pinpoint your shipment

With track and trace, both you and your recipients can pinpoint your parcels along the way, at any time of the day. By monitoring highly valuable shipments online, we can respond proactively when deliveries are altered. We inform recipients by e-mail or text message what time the courier will be at their doorstep.

DHL ServicePoints

With 5000 DHL ServicePoints in the Netherlands and 140,000 in Europe, there's sure to be one near your recipients. Here they can collect or return their medical products such as crutches, measurement devices, and insulin pumps.

DHL ServicePoints

Logistics with care

From plaster casts to wound care and from medical gloves to surgical instruments: When it concerns logistics services between healthcare organizations we are always ready to lend a hand. That way, you have more time for your patients.

Business services

Tightly packed

Are you curious to find out how to package your fragile parcels for shipment? We know all the ins and outs about boxes, pallets, and crates. Together with big players in the packaging industry we continue to improve our solutions.

Packaging tips

Dangerous goods

You may ship dangerous goods for the healthcare sector with DHL eCommerce. Please note that this only applies to limited quantities (LQ) and only for B2B shipments. You must register this with your DHL account manager.

Dangerous goods

DHL For You Vandaag
When tomorrow is too late

Is fast, safe and reliable delivery important? As long as you bring your parcels to a sorting center before 1:30 pm, your customers can count on home delivery between 5:30 and 10 pm. This additional service is called DHL For You Vandaag. And with other additional services such as 'signature upon receipt', you can be even more sure of a correct and timely delivery.

More information or direct application

"Healthcare on your doorstep"

Sector manager Healthcare (ad interim)

Rob Andela

"Healthcare has become faster, more personal, and more personalized. It starts with an app and ends with the delivery of medication, medical aids, or even medical devices to the patient’s home. Our healthcare expert will gladly explain how it all works."