All-in-one simplicity
DHL eCommerce makes shipping your parcels within Europe that much simpler. DHL eCommerce takes care of every step in the process, no matter the size or destination of your parcel. With the smart shipping tool you can easily prepare each shipment for sending and follow your parcels with track and trace.
Business service
DHL eCommerce will handle all your parcels and pallets, no matter where in Europe they need to go. We offer extra services for shipments of considerable size or weight. You can also select extra options such as mailbox parcel, signature, insurance, or Saturday delivery. We return empty pallets to our clients in the Benelux. If you have an urgent shipment, we deliver before 11:00 AM the following day in the Benelux.
Consumer service
Scandinavians prefer to have their parcels sent to a DHL ServicePoint rather than their home address. This is just one example of a European trend in parcel deliveries. We combine our knowledge of these trends with our expertise in e-commerce to provide custom delivery solutions. Our flexible delivery options give your customers the service they want. Our efficient approach ensures that 98% of shipments within the Netherlands are delivered the next workday.
At your service
You can count on DHL eCommerce for all your European shipments. We don't just bring your parcels and pallets from A to B; we also provide extensive and professional services.
Easy returns
A simple return process improves repeat sales, so we make it as easy as we can for your European customers. You can add return labels to your parcel, making it easy for the receiver to return the order if they need to.
Pinpointing each parcel
Your clients can follow their parcel every step of the way with track and trace. My DHL Portal gives them a clear overview of the shipping status. It also helps you to keep an overview and makes generating shipping reports a breeze.
DHL ServicePoints
There are 5000 DHL ServicePoints in the Netherlands and 140,000 across Europe located in stores with long opening hours or in lockers that can be accessed 24/7. We are always near your customers. We always ask for a valid ID and a signature as proof of receipt in our stores.
International delivery
We deliver all your parcels and pallets for the Netherlands, Belgium, and Luxembourg on the next workday. In the Netherlands we also deliver on Saturdays! Delivery times outside the Benelux depend on the destination. See how long your parcel is on its way in Europe.