In the My DHL app or in 'My DHL' on desktop, go to your profile on the top right. There you can enter your preferred delivery method. Don't forget to add your address to your profile first, otherwise we won't be able to find you. If your preference changes, you can always change it again in your profile. You can even enter multiple preferences, for example for your work and home address. Is everything set? We will do everything we can to deliver your packages according to your preferences.
Get it right the first time
Simply indicate when you are at home or choose an alternative delivery address, such as a DHL Locker or DHL ServicePoint. This way your package will be delivered in one go. And together we will deliver your packages more efficiently, save fuel and reduce CO₂ emissions.