Our DHL Lockers are emptied twice a day from Monday to Saturday. However, it is possible that a locker is full.
Receiving a parcel
Should your parcel be delivered in a DHL Locker which turns out to be full, we will move to an alternative DHL point nearby. We will inform you about this by e-mail or with a nofication in the My DHL app. You will also find this new location on track and trace.
Sending a parcel
Do you want to send a parcel using a DHL Locker and does it turn out to be full? Find another locker or DHL ServicePoint nearby.