Recognize and prevent cargo theft by fake drivers

Sometimes criminals pose as employees or drivers of a delivery service, collecting items from a shed or warehouse that are not theirs. Unfortunately, we cannot prevent this type of cargo theft without your help. That's why we'd like to tell you how to recognize cargo theft from warehouses, and what actions you can take to stop it.

You can combat this type of theft by:
- Alerting your dock employees to this information.
- Establishing the identity of the driver. The driver should at least have a driver's license and in many cases a DHL pass. 
- Registering the name, document number and license plate number of the vehicle. This is permitted within the framework of the AVG for this purpose.
- Check the DHL pick-up order with the driver, this is usually available in hard copy or digitally.
- If in doubt, contact DHL's planning department, with whom you normally also have contact about pickup orders.

For further questions on this subject, please contact your DHL contact person.

General tips for securing your warehouse:

Security Technology
Install surveillance cameras, motion sensors and alarm systems to detect suspicious activity.

Access control
Restrict warehouse access using access cards, passes or biometric scans, and ensure that only authorized personnel enter.

Train staff
Train staff in security procedures and awareness of potential theft.

Security personnel
Provide physical surveillance during busy hours or at night to monitor the warehouse.

Lighting
Provide adequate lighting both inside and outside the warehouse to discourage suspicious activity.

Smart locks and seals
Use secure locks and tamper-proof seals on containers or critical storage areas.

Logging
Keep a log of who enters and leaves the warehouse, especially with sensitive or valuable goods.