What is an Agreed Place?

With Agreed Place, consumer recipients can give the DHL courier permission to leave a parcel in a designated spot around their home. Your customers can set up this delivery preference in the My DHL app or via track and trace. They can adjust the delivery preference as soon as we have sorted their shipment. Customers can choose to use this service per parcel or set a default location in the My DHL app. They select a secure, covered spot around their home.